Are you listening?  Listening can be one of the hardest things you do each day.  I know it is hard for me sometimes to slow down my own thoughts and  actively listen to someone else.  I find that the more that you practice actively listening, the better a listener you become.  My biggest fault, hindering…

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I think about customer service and how it applies to me and my customers on a daily basis.  As I sit at my desk typing this blog, I have images of Tom Cruise madly writing his “mission statement” in the movie Jerry Maguire.  All the while, “Getting In Tune” by The Who is banging in the…

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How often do you have a business say, “Call Me”.  In this day and age of email, text messages and social media, most of hardly ever think about picking up our phones to make a actual phone call.  I am guilty of this myself, most of the time I fire off a quick text to…

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The Ties That Bind

The ties that bind Now you can’t break the ties that bind Can’t you tell, I am extremely excited about the upcoming Springsteen show in Greensboro?  I am counting down the days…3 more days until the show on Sunday.  He is playing the entire River album and then about 12 other songs afterwards, so if I…

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I think in this day and age we all consider it a refreshing surprise to receive a handwritten letter.  We have all become very reliant on the super, easy text message or email to convey thanks or just check-in with someone.  I, myself, am very guilty of this.  I think about calling people often and…

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I have a horrible habit of picking apart songs.  My husband, friends and family all have the misfortune of having to constantly hear my say, “Ooh Ooh, my favorite part is coming up” or “that’s my favorite part!”.  There are very few songs that I can listen to without picking out a favorite part that…

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Happy Valentine’s Day…yes, I said it!!!  I know many people think of Valentine’s day as a made up holiday or a “Hallmark holiday”, and that is just fine and dandy but I happen to like it.  Whether you like the holiday or not, most of us succumb to buying cards, candy and flowers.  According to the…

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I cannot believe that we are coming up on the 50th Super Bowl; how significant!  All I have to say is, “wow!”   And to boot, our good ol’ Carolina Panthers are fighting for their first Vince Lombardi trophy.  We here in NC are very excited!!!  In honor of our team going to the Super Bowl,…

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Most of us on the East Coast experienced winter storm Jonas in varying degrees.  We here in the South had mostly sleet mixed with snow, and let me tell you it was very debilitating.  We do not do the white stuff very well down here!  Cabin fever sets in after a few days and we…

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For those moments when you are a disappointment to others as a human being, send a card.  When someone goes out of their way for you, even in a small way, send a card.  If you haven’t seen or talked to someone in a very long time, send a card.  It is okay to send…

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